Refund & Cancellation Policy
Last Updated: [To be updated]
Membership Fee Payments
Vizag Mobiles Sales & Service Shops Owners Welfare Society ("VMU") utilizes an online payment gateway for the collection of membership fees, renewal fees, and other applicable association contributions.
Payment Confirmation
Upon successful payment, members will receive a confirmation receipt. This receipt serves as proof of payment for the respective association fee.
Cancellation Requests
Cancellation of membership is governed by the association's bylaws. Members wishing to cancel their membership must submit a formal request to the association committee.
Refund Eligibility
Refund eligibility for membership or association fees will be determined according to the association's applicable membership and refund rules.
Generally, once a membership fee is processed and membership is activated, fees are non-refundable unless specified otherwise by the governing committee in exceptional circumstances.
Failed/Duplicate Transactions
For failed or duplicate payment transactions, members may contact the association with the transaction details for verification. If a duplicate payment is confirmed by our payment gateway, the excess amount will be refunded to the original payment method.
Processing Timelines
Approved refunds for duplicate or erroneous transactions will be processed and credited to the original method of payment within [Processing Time Placeholder - e.g., 5-7 business days], depending on the bank and payment gateway policies.
Contact Information
For any queries regarding payments, cancellations, or refunds, please contact us at:
Email: vizagmsssows@gmail.com
Phone: 9866985755